The #1 goal we have with this web site is to create an understanding and appreciation for the variations we can offer to solve the requirement which you have of creating cover for something.

The #2 goal has been to create a web site which is easy to navigate in spite of the many choices which are offered.

We welcome any of your comments which would help us, and you, achieve both of these objectives. We further look to working with you in creating solutions to your growing, housing and storage needs.

Norman Eygenraam – President

Many people have commented on how helpful it is that we publish prices on all our literature and on our web site. We are certainly not ONLY about price, but neither do we have anything to hide. We believe we offer excellent value for your investment.

The unfortunate situation we find ourselves in is that, globally, the steel market is extremely volatile and we manufacture and market a product which is primarily made of steel. We do our best to ensure the accuracy of the prices listed and will update them as often as is practical. We can not, however, guarantee the accuracy of these prices and urge you to call and verify the numbers before you get too far in your planning.

This unfortunate global situation simply increases our resolve to continue to give you excellent value for your investment.

We provide
economical shelter solutions
Creative yet cost effective answers
for all your
Growing
Housing
&
Storage
Needs

TERMS: A 35% deposit is required with each order unless specifically stated otherwise and the balance is due upon delivery of the order. You receive “your spot in line” once we receive your signed acceptance of our quotation or your formal purchase order. Shipments are always made with freight and taxes shown as extra. Goods remain the property of Multi Shelter Solutions until they are paid in full. Custom and out of province orders must be pre-paid.

PRICES: are in Canadian funds and are subject to change without notice. All quotations are subject to a price validity clause (stated or not) never exceeding 30 days. Quotations can only be given by an authorized officer of the company. We have done our best to verify, but can not guarantee the accuracy of all the prices listed on this web site.

TAXES: G.S.T.(5%) and P.S.T.(8%) are both added to all invoices unless we receive the appropriate signed exemption form. If your status changes to “tax exempt” after the goods have been received and paid for, it is your responsibility to submit the proper documentation to the government for a refund. We do not offer refunds on taxes.

U.S.A. DUTIES & TAXES: Although there are no applicable duties to greenhouse type structures as per the NAFTA agreement, there are brokerage charges related to clearing these goods through the border. These fees will be added in U.S. dollars to the order. For U.S. customers who choose to pick up their order, PST & GST will be added and the paperwork provided to assist in claiming this back when clearing the border. This does not apply to orders delivered with our truck or a bonded carrier.

RETURNS: can not be made without prior approval and are subject to a restocking charge under certain conditions. Custom orders can not be returned.

OFFICE HOURS: are from 8a.m. to 5p.m. from Monday to Friday.

We are closed on Saturday, Sunday and Statutory Holidays. If you do get our message machine, and require a return call outside these hours, please indicate this on your message. We do our best to accommodate early morning or evening calls if required.

SHOP VISITS & TOURS: In an effort to keep our overhead down and due to the large amount of structure variations that we offer, we do not have a showroom for you to visit. We do have a couple of buildings that we use for our own purposes. These will give you a fairly accurate idea of how our buildings go together. The components specific to your area of interest are usually available to see in our shop. We do ask that you make an appointment to visit rather then simply dropping in. Many times we can give you the name and telephone number of a customer of ours in your area who has a building similar to the one you are considering

Warranty on all structure components and workmanship is ONE year from date of shipping. The covers we supply generally come with a pro-rated warranty of FOUR years unless specified differently. Multi Shelter Solutions will make warranty claims on behalf of our customers on all resale items. No warranty claim will be considered on overdue accounts.

Acts of God and damage resulting in improper construction are not covered by warranty. There are some simple and economical precautions you can take if you are in an area prone to winter damage. Please do not hesitate to call with your concerns.